FAQ

High-quality products tailored for wholesalers and distributors worldwide.

PURCHASING PROCESS

Start Your Purchasing

From product selection to order placement, we simplify every step to make your purchasing process more efficient and hassle-free.

  1. Product selection

    Visit our website, choose your product, and note down the model number. Then send us your requirements.

  2. Sample fee

    Sample fees may be charged or waived, depending on product value and quantity. Shipping costs shall be borne by the buyer.

  3. Order Processing

    Confirm product specifications, designs, quantities and order details. Our team will arrange production and keep you updated throughout the process.

Order Process

How do I order?

You can follow the belowing steps then order on our website:
www.china-lights.com
If you have any special requirements, feel free to contact us.

01

Browse Products

Explore our wide range of products. Use the search bar or filters to find what you need.

02

Request a Quote

On the product page, click the “Request a Quote” button and provide the required details.

03

Receive Quotation

Our sales team will review your request and send you a detailed quotation within 24 hours.

04

Negotiate Terms

If you have any questions or need adjustments, feel free to contact our sales team for further negotiation.

05

Confirm Order

After agreeing on the terms, confirm your order by clicking the “Confirm Order” button in the email.

06

Sign Contract

Our sales team will send you a Sales Contract. Review the contract, sign it, and send it back to us.

07

Make Payment

Proceed with payment as agreed. Choose from options such as wire transfer, Letter of Credit, or PayPal.

Have special requirements? Email our sales team for tailored pricing and clear order guidance.

FAQ

Frequently Asked Questions

Quick answers to common questions. If you can’t find what you’re looking for, feel free to contact our sales team.

Q What types of lighting products do you manufacture?
A

We manufacture lighting products for residential, commercial, industrial, and outdoor applications, including ceiling lights, downlights, panel lights, flood lights, street lights, and decorative lamps.

Q Can you provide customized lighting solutions?
A

Yes, we can support customization based on your design, application, materials, performance requirements, and packaging needs.

Q Do you work with importers, distributors, and project contractors?
A

Yes, we serve B2B customers such as importers, wholesalers, distributors, retailers, contractors, and project suppliers.

Q How do you control product quality?
A

We manage quality through material checks, production inspections, performance testing, and final review before shipment.

Q Can I request samples before placing an order?
A

Yes, samples can be arranged for product evaluation. Availability and preparation details depend on the selected model and customization requirements.

Q Do you offer private labeling and custom packaging?
A

Yes, we can discuss private labels, product markings, manuals, cartons, and other packaging options for your market.

Q How can I choose suitable products for my project?
A

Please share the installation environment, intended use, technical preferences, and design requirements, and our team will suggest suitable options.

Q How do you handle orders and shipping?
A

We confirm product specifications, packaging, production arrangements, and shipping requirements with you before proceeding with the order.

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